RV Americare 5-year Extended Service Contract

Don’t let uncertainty hitch a ride! Safeguard your RV with Cheyenne’s Extended Service Plans

If you’re an RV owner, you know how important keeping your vehicle in good working condition is. Unexpected repairs can be costly and time-consuming; that’s why an extended service contract from Cheyenne Camping Center is an excellent investment. With coverage beyond the manufacturer’s warranty, you’ll have peace of mind knowing you’re fully protected against the unexpected. Our exclusionary policy covers everything except for a small list of items. So, all the critical components and systems essential to your RV’s smooth functioning are covered.

Unlimited Claims: As part of our commitment to providing exceptional service, our extended service contract covers unlimited claims, and they can not cancel you like some other plans!

Direct Shop Pay: RV Americare will pay any licensed repair center directly, ensuring that you’ll never have to worry about out-of-pocket expenses or reimbursement.

You Choose the Repair Shop: RV Americare will pay any licensed repair center.

No Waiting Period Before Coverage Starts: Effective the date you purchased this agreement.

Reduced Deductible at Cheyenne:  If You choose this policy at Cheyenne Camping, your deductible will be reduced by $50.00. 

Service Call Reimbursement Included: Under this agreement, you will be reimbursed for reasonable service call charges up to $125 for an on-site repair of a covered component.

• FRAME – Metal frame, brackets, welds, winch stand, frame landing gear, jack, coupler. Lift crank assembly for Pop-Ups.
• INTERIOR EXTERIOR – Door handles, door hinges, storage compartment handles, hinges, and latches. Awning-crank assembly and torsion arms (excludes fabric covering and weather damage).
• SEALS AND GASKETS – Slide Out – sealing boots, seals, gaskets, or weather seals are covered for an aggregate limit of $500 over the term of this Agreement. * excludes weather seals for doors and windows.
• FLUIDS AND LUBRICANTS – We will reimburse for necessary fluids and refrigerants to complete covered repairs.
• WATER HEATER – Burner assembly, tank, thermostat, thermocouple, gas valve, heating elements, control panel, electronic ignition assembly, wiring harness, control switches, and printed circuit boards.
• FRESH WATER SYSTEM – Water pump, compressor, water tank(s), manifold, water lines, manifold and pipes, connections, pipes, and traps.
• WASTE SYSTEM – Shower basin, toilet, sink(s), in-sink disposal and switch, holding tanks, gate valves, connection pipes, and traps.
• AIR CONDITIONER – Compressor, evaporator, condenser, accumulator, expansion valve, receiver drier, high/low cutoff switches, pressure cycling switches, electronic module, printed circuit boards, blower, fan motor, ducts and registers, thermostat, control panel, switches, capacitors, relays, heat strips, ceiling fan(s), and bathroom vent motor.
• RANGE AND OVEN – Microwave oven, convection oven, power hood, range burner assembly, thermostat, thermocouple, burner valves, ignition/ignitor assembly, printed circuit boards, fittings, lines, and connections.
• LP GAS PROPANE – Regulators, gas bottles (except valves and gauges), mounting brackets, pigtails, gas lines, fittings and connections, leak detector, and automatic shut-off valve.
• HEATING SYSTEM – Furnace, igniter/ignition assembly, burner assembly, thermocouple, gas valve, lines, fittings and connections, thermostat, control panel, blower/fan, motors, heat pump, heat strips, printed circuit boards, ducts, ductwork, and registers.
• REFRIGERATOR AND FREEZER – Thermostat, thermocouple, 2- or 3-way cooling unit, burner assembly, igniter, control panel, switches, fittings and connections, printed circuit boards, latch, and door seal(s).
• AUDIO VIDEO ENTERTAINMENT – Factory-installed or factory-approved/dealer-installed (non-in dash) stereo radio receiver, amplifier and speakers, disc player, and TV.
• BRAKE SYSTEM – The master cylinder, electric or hydraulic brake actuators, backing plates, and drums.
• SUSPENSION SYSTEM – Axle(s), spindles, hub bearings, wheel bearings, coil springs, leaf springs, spring hangers, and rubberized suspension components.
• WEAR AND TEAR – A wear-and-tear mechanical breakdown will be deemed to occur when a covered component fails to perform its function as it was initially designed to work in regular service with required maintenance due to material failure or defects in workmanship and outside the manufacturer’s design tolerance.
• CONVENIENCE ITEMS – Provides coverage for the following if the factory or dealer installed: rearview camera and monitor; “kitchen center” components (consisting of refrigerator, microwave oven, gas or electric burner, gas or electric grill, sink, faucet); ice maker, dishwasher, washer/dryer, trash compactor; monitor panel, thermometer, compass, carbon monoxide/smoke detectors; interior/exterior light fixtures (excluding lenses, bulbs, and LEDs), light control switches, GFCI and electrical outlets, power converter, and inverter; retractable awning power motor, control switch, and power/manual crank worm gear mechanism (does not include rails, arms, track, frame); power step motor, power step control module, control switches, and control panel. The following leveling jack system parts are covered: motor(s), hydraulic/electric pump, actuators, jack assemblies, power cylinders, worm gear, gear sets, switches, and wiring harnesses. The following slide-out system parts – hydraulic/electric pump, actuators, power cylinders, worm gear and gear sets, control switches, and wiring harness.
• AUDIO/VIDEO EQUIPMENT- High definition (HD, UHD, 4K) television/monitor(s) and back-up monitor; audio/video and high-definition disc player; audio/video cabling and hubs; home theater audio amplifier and speakers, satellite dish or antenna including rotator motors, signal amplifier, control panel and switches, converter and in motion-satellite receiver. This coverage excludes internet access devices, phone systems, game systems, personal computers and their monitors, MP3 or similar portable music/video players, and monitors.
• AUXILIARY POWERPLANT/GENERATOR – This provides coverage for the following if factory or dealer installed: all internally lubricated components of the powerplant engine, including the engine block and cylinder head, starter, ignition coil, switches, hour meter and gauges, voltage regulator, generator assembly, monitor/control panel, printed circuit boards, shore power cord, and reel.

ADDITIONAL BENEFITS

SUBSTITUTE TRANSPORTATION – In the event of a Mechanical Breakdown of a covered component, the Agreement Holder will be reimbursed for expenses incurred for substitute transportation while the Vehicle is being serviced as follows. 

* Reimbursement is limited to the reasonable time to repair the mechanical breakdown, at no more than $50.00 per day until the repairs are completed, not to exceed 7 days. Substitute transportation must be supplied by the selling dealer or a duly licensed rental agency.

If repairs are scheduled to be completed in 2 days or less, the agreement holder may use a licensed ride-share provider (e.g., Uber or Lyft) instead of a rental vehicle. Reimbursement is limited to the reasonable time to repair the mechanical breakdown, at no more than $50.00 per day until the repairs are completed, not to exceed  2 days. 

TRIP INTERRUPTION/TRAVEL EXPENSE – When your vehicle is disabled due to a covered mechanical breakdown more than 100 miles from your residence, We will reimburse you for up to three (3) days for lodging and restaurant meal expenses up to a maximum of $125 per day.

FOOD SPOILAGE – In the event of a Mechanical Breakdown of a covered refrigerator or freezer, which results in a loss of perishable food or beverages (does not include alcoholic beverages), We will reimburse You up to seventy-five dollars ($75). A detailed receipt must be submitted to the administrator.

FUEL/L.P. GAS REPLACEMENT –  In the event of a Mechanical Breakdown to a covered fuel tank or L.P. gas bottle, which results in the draining of fuel or L.P. gas, We will reimburse you up to fifty dollars ($50) per occurrence. 

MANUFACTURER WARRANTY DEDUCTIBLE –  In the event of a Mechanical Breakdown of a covered component/part that is still under the manufacturer’s warranty and results in you having to pay a deductible to the manufacturer, We will reimburse You up to $100.00. Written documentation of the deductible payment must be submitted to the administrator.

GUARANTEED PART REPLACEMENT – If a part covered by the agreement fails a second time during the term of the Agreement, all the repair charges, including the deductible obligation, are paid by us.

LIMITED EMERGENCY ROADSIDE ASSISTANCE 

• Towing Assistance – A tow to the nearest Licensed Repair Facility, up to $300 per occurrence.
• Battery Boost – If You incur a charging system or battery discharge for any reason, a jump-start will be applied to start the vehicle, not to exceed $100 per occurrence.
• Flat Tire Assistance – In the event of a flat tire on the Vehicle, service consists of removal of the flat tire and replacing it with the good spare tire, up to $100 per occurrence. If the Vehicle has no inflated spare or two (2) or more flat tires, it will be towed to the nearest service facility.
• Fuel, Oil, Fluid, and Water Delivery Service – An emergency supply of fuel, oil, fluid, and water will be delivered if you have an immediate need. This service pays up to $100 per occurrence. * Upon delivery, you must pay for the fuel, oil, or other fluids.
• Lock-Out Assistance – If your keys are locked inside Your Vehicle, assistance will be provided to gain entry into Your Vehicle. This service pays up to $100 per occurrence.

OPTIONAL COVERAGE

• COMMERCIAL USE OPTION – Provides coverage for a vehicle that is operated as part of a for-profit business or enterprise, or a vehicle that is used for daily, weekly, or monthly rentals; or a vehicle that is leased up to a maximum of twelve (12) months. Rental or lease use requires a single principal operator/renter/lessor/lessee to be responsible for Vehicle maintenance and regular servicing. We require proof of maintenance for the investigation and validation of a claim. No coverage is available if the vehicle is used for the following services: taxi, livery, shuttle, emergency services, delivery services, off-road use, or hauling.
• SOLAR OPTION SURCHARGE – Provides coverage for the following components in the Solar option. Inverter/charger, digital regulator, control monitor, solar panel module, solar panel regulator, wiring harness, solar panel, and charge controller.
• VOLTA POWER SYSTEM OPTION – Provides coverage for the components found in the Volta Power System. A/C – D/C Inverter, D/C converter, VIP or VSC energy storage pack, charge controller, pure sine inverter, secondary volta alternator, SOC (state of charge) gauge, inverter control panel, solar controller, on/off pushbutton, and touchscreen.

At Cheyenne Camping Center, we understand that your RV is not just a vehicle; it’s an investment in your lifestyle. That’s why we are committed to offering you the most comprehensive coverage possible so you can enjoy your camping experience with complete peace of mind. Contact us today to learn more about our policies and how we can help you protect your valuable assets.